Thank you for visiting the Smart Holidays website. By using our site, you agree to our Terms & Conditions. If you disagree with any part, please refrain from using the site or making reservations. We may update these terms without notice, and your continued use implies acceptance of the changes. Check back periodically for updates. Statements regarding Smart Holidays in these terms extend to our affiliates and parent companies.
Our website offers traine information such as traine destinations, itineraries, cabin options, onboard activities, dining, and more sourced from Third Party providers. While we strive for accuracy, we cannot guarantee the information's correctness. We recommend verifying details with the Third Party provider.
You are responsible for obtaining all necessary qualifications, visas, and health information for match viewing. While we may assist in providing such information, the ultimate responsibility for complying with any required stipulations rests with you.
Match information, schedules, and other content displayed on the platform are subject to change without prior notice. The availability of the described match products and services may also vary.
Prices displayed on the website for traines are subject to change without prior notice due to potential adjustments by traine lines and other Third Party providers. Special conditions may be associated with the prices listed, and to ascertain these conditions, kindly reach out to us or the relevant Third Party provider.
The prices shown on the website may not cover taxes, port charges, or other fees. During the booking process, any additional charges such as taxes and port fees will be disclosed before finalizing payment. Pricing is presented in US and/or Canadian currency.
In certain instances, you may receive a booking confirmation number before the issuance of tickets. The booking process is considered complete only upon receipt of the ticket number. In rare cases, unforeseen errors may prevent us from transacting at the quoted price.
By completing a booking, you authorize the ticketing party to debit the total amount from your designated payment account.
Before booking your trip, ensure you meet the passport, visa, health, and other requirements of the countries you plan to visit, including transit countries. Canadian / USA citizens must have a valid passport for entry or transit through most countries. Failure to comply may result in denied entry or transit.
Please be aware that living standards and amenities at your destination may differ from what you are accustomed to in Canada / USA. Many countries require passports to be valid for at least six months beyond the return date. Obtaining passports and visas can be time-consuming, and entry may be declined even with complete documentation. We are not liable if you are denied boarding or deported for any reason, including age restrictions.
We highly recommend purchasing travel insurance to safeguard against unforeseen circumstances before, during, or after your traine holiday, including trip cancellations, health issues, and baggage losses. Customers can opt to purchase different insurance packages available at the time of booking. It is crucial for customers to thoroughly review the travel insurance policy to understand coverage and conditions. In case of an insurance claim, customers who have purchased trip insurance should directly contact the insurance provider for changes, cancellations, clarifications, or claims.
In the event of needing to modify or cancel your traine plans, it is your responsibility to inform us in writing. Please note that certain tickets are non-refundable and non-changeable, subject to restrictions imposed by traine lines. A service fee will be charged for any changes or cancellations permitted by the traine line. Additional charges may apply, and these fees are non-refundable. It is essential to be aware of both our charges and any penalties imposed by the traine line for changes or cancellations.
We do not guarantee that all traine products and services featured on our website will be suitable for you. By booking through our platform, you release us from any claims regarding the suitability of the products and services advertised. Specific terms and conditions may apply to special offers displayed on our website. Customers should confirm the availability of specials and adhere to any associated terms and conditions promptly to avoid booking cancellations.
All content on our website, including design, text, and graphics, is protected by intellectual property laws. Unauthorized use of this material, such as copying, distributing, or modifying, is strictly prohibited without written permission. Trademarks and logos displayed on our website are owned by us or our licensors, and their use without permission is not permitted.
Users must utilize our website responsibly and refrain from engaging in fraudulent activities or unlawful behavior. Prohibited actions include impersonation, posting inappropriate content, tampering with the website, transmitting viruses, or infringing on third-party rights. Any breach of these terms may result in legal action.
By using our platform, you affirm you are of legal age and are accountable for all activities conducted under your account, pledging to provide accurate information. You agree not to mislead or deceive through information provided on the platform.
You agree to indemnify us and our representatives against any losses, costs, or claims arising from your violation of platform rules or any third-party claims resulting from your actions.
We are committed to safeguarding your personal information and will only disclose it when necessary to facilitate travel arrangements. Aggregated user information may be shared for analytical purposes. Your privacy is important to us, and we will not disclose personal details without your consent unless required by law.
We do not guarantee the accuracy or completeness of the website content. All products and services are provided on an 'as is' basis, and we disclaim all implied warranties. We are not liable for any damages arising from website use or the purchase of third-party products.
Communications made through the platform do not constitute confidential information. Any ideas or suggestions submitted will become our property. To maintain confidentiality, please refrain from submitting sensitive information via the platform.
We may provide links to external websites for your convenience, but we are not responsible for their content or services. Accessing external websites linked from this platform is at your own risk.
We reserve the right to modify the platform's terms and conditions without prior notification. Any changes will become effective immediately upon their posting on the platform.
We may terminate this agreement immediately if you breach the platform's rules. Our relationship is not intended to establish any formal partnership or agency relationship between you and us.
In the event of a dispute, the applicable governing law will be determined at our sole discretion. The governing law will dictate the resolution of any disagreements related to platform usage.
Invalid terms will be disregarded while the remaining terms will remain in force. Our failure to act on a breach does not waive our right to address future breaches. The agreement encompasses all content provided via the website, including email communications.
Within this agreement, the term 'platform' encompasses any electronic content or services provided through or initiated from the platform.
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